Engineering Solutions - Delivering Efficiencies
Support Services
Although FMA strive to ensure complete and willing client ownership through the integration of project teams and adequate training, there will always be the need for scheduled and unscheduled client support.
Service agreements are necessary when business critical installations need to be maintained and/or the client's own support is unavailable. FMA is able to provide a cost effective support programme, tailored to suit our clients specific needs.
Calls for support are handled through on call engineers 24 hours per day, 7 days per week. Our engineers are equipped with the tools to allow remote access or they will attend site on an agreed call out response time.
With our service agreements, in addition to responding to unscheduled events, we provide a full range of other support services including:
- Application software upgrade and control
- Scheduled maintenance
- Backup and control of data, applications and configuration
- Fault and breakdown recovery
intelligent project solutions
FMA Cleans up with new Heinz contract
December 2011
Following on from the successful completion of a contract to install a new “Cleaning in Place” and product feed solu >>
Major Conversion Gains FMA Major Convert
November 2010
FMA Process Engineering successfully completes a major brewhouse control system upgrade, with virtually no brewing downt >>
Process Engineer Job Specification
April 2012
Registered Office: FMA Process Engineering, Three Spires House, Station Road, Lichfield, Staffordshire WS13 6HX, UK Company Reg. No. 1541241 VAT Reg. No. 225 7356 60